FAQs on conduct related matters
Unless otherwise specified, terms used in these FAQs bear the same meaning as defined in the Guidelines for Virtual Asset Trading Platform Operators (VATP Guidelines).
| Topic | Last Updated |
|---|---|
| Account opening |
31 May 2023 (updated 30 June 2025) |
| Anti-money laundering and counter-financing of terrorism | 25 May 2023 |
| Client money | 1 Mar 2024 |
| 31 May 2023 | |
| Conflicts of interest | 1 Mar 2024 |
| 31 May 2023 | |
| Contract notes, statements of account and receipts | 1 Mar 2024 |
| Cybersecurity |
1 Mar 2024 (updated 31 May 2024) |
| 31 May 2023 | |
| Dealing with clients | 1 Mar 2024 |
| 31 May 2023 | |
| Financial return, financial statement and business and risk management questionnaire |
1 Mar 2024 (updated 31 May 2024) |
| Management, supervision and internal control | 1 Mar 2024 |
| Operational resilience | 1 Mar 2024 |
| Professional investors | 1 Mar 2024 |
| 31 May 2023 | |
| Record keeping | 1 Mar 2024 |
| Trading of virtual assets | 31 May 2023 |
| Use of external electronic data storage | 31 May 2023 |